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DC Hours courses are valid for six months from the date of purchase.

While some courses may remain valid beyond six months, we cannot guarantee this due to varying state-specific continuing education requirements and the regular updates made to our courses to ensure they align with current best practices and techniques.

We advise you to complete your courses within six months to ensure you receive the necessary credit for your continuing education requirements. If you have any questions or need clarification regarding the validity of a specific course, please don’t hesitate to contact us!

You can view the course video as many times as you’d like before taking the quiz and completing the course. Once the course is completed and you’ve been issued your certificate, you cannot re-watch the course video.

However, you do still have access to the course slides indefinitely (most, but not all, courses contain course slides). To access the course slides, simply click My Courses > View Slides next to the course course.

After you complete the course, click on the My Certificates tab.  You can download or print out the certificate directly from your computer.

If you live in a state that uses CE Broker (other than Tennessee), completed courses are automatically uploaded to CE Broker within 48 hours. All other states require you to submit your completed certificates to your state board on your own.

Webinars are considered live online events. They are approved for live credits in most states. Webinars are presented at a specific date and time and cannot be viewed anytime because they are live and not recorded. Webinars are considered “synchronous learning” courses.

On-demand courses are pre-recorded courses that can be viewed anytime. They are considered “asynchronous learning” courses. Most states will accept on-demand, asynchronous learning courses for CE credit.

Please check with your State Board for details related to your state.

The Unlimited Webinar subscription allows you to register and attend any or all of the live webinars held over the course of one year. We currently average 2-3 webinars per month, typically held on Thursdays at 1:00 pm EST.

Please note that to earn credit, you must attend these webinars live, as per the requirements set by the states. As a result, the webinars cannot be re-watched later.

Please check the Details tab or your individual state page to ensure the webinar you are registering for is valid for CE credit in your state.

Your subscription will automatically renew after one year. If you wish to opt-out of the auto-renewal, you can do so from within your account by following these steps:

  1. Log in to your account
  2. Navigate to My Subscriptions
  3. Click on View Billing
  4. Select Cancel to opt-out of the auto-renewal. Your subscription will remain active through the end of your subscription period.

If you need to update your demographic information, such as your address or phone number, follow these steps:

  1. Log in to your account
  2. Click on the Billing Info tab
  3. Make the necessary changes and save your updated information

To change your name, email, or password:

  1. Log in to your account
  2. Click on the Account Login Info tab
  3. Update your name, email, or password as needed and save the changes

If you want to update the information that appears on your completed or future certificates:

  1. Log in to your account
  2. Click on the Certificate Info tab
  3. Modify the information as required and save your changes

To start a new course, click on the My Courses tab and then click the Begin button next to the course you wish to start.

Each course has a 1-2 hour video and a short quiz. Once you have completed the quiz, you will be issued your course certificate.

If you’ve forgotten your username or password, first try double-checking your credentials and attempt to log in again. Make sure you’re using the correct username and password combination.

If you continue to have trouble logging in, you can request a password reset on the login page.

Once you’ve requested a password reset, you’ll receive an email with instructions on how to create a new password. If you don’t see the email in your inbox, please check your spam or junk mail folder.

If you’re still experiencing issues or have any further questions, please don’t hesitate to contact our support team for assistance.

If you click on our Courses by State tab and then click on your state, you can view that state’s requirements at the top of the page. Under the requirements, you will see all the courses approved in that state.

State Boards prohibit this, therefore our platform does not allow it.  If you try to watch two courses at the same time, you will be logged out of one of the courses.

Yes. All courses are mobile-friendly and can be viewed in standard smartphone browsers.

Yes, you may stop the course at any time and log out. You may even log back in from another computer.

When you log back in, you will be asked if you want to start the presentation where it was left off.

Yes, you can print all the course slides and other course materials, such as forms, letters, and articles related to the course. If you have problems printing the attachments, in most cases, it’s because you do not have the correct program on your computer.

All attachments are either in .doc or .pdf format.

Yes. State Boards allow you to repeat the same course each renewal period. Please note that you will only receive credit for a repeated course if it is taken during different renewal periods.  For example, if your hours are due on 12/31/2024, you can take the same course on 12/30/2024 and 1/1/2025 because those are different renewal periods.

No you do not need a camera. However, the state of Florida requires all licensees that take online courses to submit a photo ID before getting credit for the course. If you are a Florida licensee, our platform will require you to submit a photograph of yourself before we are allowed to issue your course certificate.

No, all courses are HTML5 based and will run in any browser without additional software.

Don’t see the answer you need? Please reach out to us!